Susan is new to the Bates Insurance team and comes to us with extensive experience in personal and commercial insurance , as well as agency management skills.  She takes tremendous pride in her commitment to go above and beyond for every current and potential client.  Susan knows the full value of cultivating and maintaining a personal touch with all insureds and the concept of working in a team environment.

Susan lives locally with her husband and son and her interests include sports, yoga and spending time with family and friends.